Customer-Driven Retail Assistant — Training & Growth

Screwfix Direct Ltd.; Andover; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme

Staff discount

Training and development

Job summary

Screwfix Direct Ltd. is seeking a friendly Retail Assistant to help customers in our store. You will welcome shoppers, identify their needs, guide them to the right products, and ensure the store runs smoothly with high service standards.

You will join a committed team, work varied shifts, and benefit from training programmes, generous leave, and employee discounts as part of your development at Screwfix.

Qualifications

• Experience delivering great customer service in a retail or service environment.
• Able to communicate clearly and respond to customers’ needs.
• Willing to learn and follow training to support the team.

Responsibilities

• Host customers in-store, understand needs, guide to products, and make shopping easy.
• Maintain warehouse standards, assist with deliveries, and keep stock organised.
• Be a collaborative team member who helps run the store smoothly.

Skills

Excellent customer service

Strong communication

Positive can-do attitude

Flexibility

Job description

Screwfix Direct Ltd. is seeking a friendly Retail Assistant to help customers in our store. You will welcome shoppers, identify their needs, guide them to the right products, and ensure the store runs smoothly with high service standards.

You will join a committed team, work varied shifts, and benefit from training programmes, generous leave, and employee discounts as part of your development at Screwfix.