Sales Administrator

Confidential; Devizes; Presencial; GBP 23.000 - 28.000; Jornada completa

Descripción de la vacante

Confidential in Devizes, Wiltshire, is hiring a Sales Administrator to join its busy team. The role involves handling incoming customer enquiries, processing orders, and supporting daily operations in a friendly, fast-paced office.

You will work with customers, drivers and the operations team to arrange deliveries and collections. You will work daytime hours, Monday to Friday, 37.5 hours per week, with training provided and no cold calling.

Formación

• Experience in sales administration or customer service is preferred.
• Able to handle multiple tasks in a busy office.
• Comfortable using computers and office systems.
• Strong customer-facing communication.

Responsabilidades

• Answering incoming customer calls and enquiries.
• Responding to customer emails.
• Processing customer orders.
• Providing information and preparing quotations.
• Booking deliveries, collections and exchanges.
• Updating customer records and internal systems.
• Handling customer queries and resolving issues where possible.
• Completing general sales and office administration.
• Maintaining accurate records and paperwork.
• Supporting the wider office and sales team.

Conocimientos

Administration

Customer service

Communication

Organisational skills

Multi-tasking

Computer literacy

Descripción del empleo

Sales Administrator

Salary: 25,000 per annum
Hours: 37.5 hours per week
Working Pattern: Monday to Friday, day shift
Location: Devizes, Wiltshire
Job Type: Full-time, Permanent

We are currently recruiting on behalf of an established environmental and waste-management business for a Sales Administrator to join their busy team.

This is a great opportunity for someone with strong administration and customer service skills who is looking for a Monday-to-Friday, daytime role within a friendly and fast-paced office environment.

About the Role

Working as part of the sales and administration team, you will be responsible for handling incoming customer enquiries, processing orders and supporting the smooth running of the day-to-day operation.

You will work closely with customers, drivers and the operational team to ensure collections and deliveries are arranged efficiently and customers receive a professional service.

There is no cold calling involved in this position.

Key Responsibilities

• Answering incoming customer calls and enquiries
• Responding to customer emails
• Processing customer orders
• Providing information and preparing quotations
• Booking deliveries, collections and exchanges
• Updating customer records and internal systems
• Handling customer queries and resolving issues where possible
• Completing general sales and office administration
• Maintaining accurate records and paperwork
• Supporting the wider office and sales team

About You

The ideal candidate will be:

• Confident and professional when speaking with customers
• Friendly and approachable
• Highly organised with good attention to detail
• Comfortable working in a busy office environment
• Able to prioritise and manage multiple tasks
• Confident using computers and office systems
• A strong communicator
• Reliable and professional
• A positive team player

Previous experience in sales administration, customer service, transport, waste management or a similar office-based environment would be advantageous, although training can be provided for the right candidate.

Additional

• 25,000 per annum
• 37.5 hours per week
• Monday to Friday
• Daytime working hours
• No cold calling
• Full-time, permanent position
• Training provided
• Friendly working environment
• Opportunity to develop within an established business