Customer Experience & Welcome Specialist

McDonald's United Kingdom; Carterton; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Holiday pay

Service Awards

Meal allowance

Employee discounts from top highstreet

Job summary

McDonald’s United Kingdom is looking for a Customer Care Assistant to be the face of the restaurant. You will greet guests, keep dining areas clean, help with events, and ensure every guest feels valued with a genuine smile.

Join a fast-paced, high-energy team and contribute to a welcoming atmosphere. Strong communication, attentiveness, and teamwork are essential, with benefits including holiday pay, awards, meal allowance, and employee discounts.

Qualifications

• Excellent communication and customer service skills.
• Ability to connect with customers and make them feel valued.
• Willingness to maintain high energy in a fast-paced environment.

Responsibilities

• Deal with customers and ensure smooth operations in customer areas.
• Establish and maintain positive communication with customers.
• Keep the manager informed about customer satisfaction.
• Contribute to a friendly, welcoming restaurant atmosphere.

Skills

Communication skills

Customer service

Attentive listening

Teamwork

Friendly demeanor

Job description

McDonald’s United Kingdom is looking for a Customer Care Assistant to be the face of the restaurant. You will greet guests, keep dining areas clean, help with events, and ensure every guest feels valued with a genuine smile.

Join a fast-paced, high-energy team and contribute to a welcoming atmosphere. Strong communication, attentiveness, and teamwork are essential, with benefits including holiday pay, awards, meal allowance, and employee discounts.