Guest Experience & Hospitality Associate

Pipersfield Ltd | McDonald's; Cherwell District; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free meals on your break

Career development

Exclusive discounts

Premium pay for some overnight hours

Employee Assistance Programme

Job summary

McDonald’s in the United Kingdom is seeking a Customer Care team member to be the friendly face of our restaurant and to help deliver a memorable dining experience. You will contribute to maintaining clean spaces, greet guests with warmth, and handle queries with a positive, can-do attitude.

Shifts cover weekdays and evenings across multiple days. No prior experience is required as full training will be provided.

Qualifications

• No experience is required as full training will be provided.
• Strong hospitality mindset and customer focus.
• Willingness to work shifts including evenings and Weekdays.
• Ability to work well in a team.

Responsibilities

• Delivering high standards of hospitality and cleanliness.
• Providing a personal touch to customers visits to make them memorable.
• Navigate and manage customer areas seeking engagement opportunities and actively troubleshooting issues.
• Strive to go that extra mile to make people feel welcomed.
• Creating a warm and welcoming atmosphere, supporting special restaurant events.
• Completing tasks in line with training and company guidelines.
• Following all workplace safety, hygiene and operational procedures.
• Treating customers and colleagues with courtesy and respect.
• Working as a supportive team member and contributing to a positive environment.

Skills

Hospitality

Communication

Teamwork

Positive attitude

Job description

McDonald’s in the United Kingdom is seeking a Customer Care team member to be the friendly face of our restaurant and to help deliver a memorable dining experience. You will contribute to maintaining clean spaces, greet guests with warmth, and handle queries with a positive, can-do attitude.

Shifts cover weekdays and evenings across multiple days. No prior experience is required as full training will be provided.