Customer Care Ambassador — Welcoming & Fast-Paced

McDonald's; Glasgow; On-site; GBP 21,000 - 24,000; Full time

Benefits offered by this job

Holiday pay

Service Awards

Meal allowance

Employee discounts

Job summary

McDonald's United Kingdom is looking for a Customer Care Assistant to be the face of our restaurant, welcoming guests and helping ensure everything runs smoothly in the dining area. You’ll engage with customers, make children feel welcome, handle requests, and maintain high standards of cleanliness.

A warm, friendly approach and strong communication are essential to create a welcoming atmosphere as part of a busy team.

Responsibilities

• Dealing with customers and ensure everything runs smoothly in the customer areas.
• Make children feel welcome and assist with special events and balloons.
• Maintain high standards of cleanliness in the dining area and toilets.
• Establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.

Job description

McDonald's United Kingdom is looking for a Customer Care Assistant to be the face of our restaurant, welcoming guests and helping ensure everything runs smoothly in the dining area. You’ll engage with customers, make children feel welcome, handle requests, and maintain high standards of cleanliness.

A warm, friendly approach and strong communication are essential to create a welcoming atmosphere as part of a busy team.