Guest Experience & Hospitality Associate

McDonald's United Kingdom; Burnley; On-site; GBP 12,398,000 - 15,154,000; Full time

Benefits offered by this job

Skills for life

Employee Assistance Programme

Exclusive discounts

Premium pay for some overnight hours

Recognition and rewards

Free meals on your break

Career development

Job summary

McDonald’s United Kingdom is seeking a friendly Customer Care team member to be the face of the restaurant. You’ll deliver a welcome experience, help with queries, and contribute to a warm, safe, and inclusive environment.

No experience is necessary as full training will be provided, with opportunities to engage customers, maintain cleanliness, and support special events. Competitive benefits apply.

Qualifications

• No experience is necessary as full training will be given.

Responsibilities

• Deliver high standards of hospitality and cleanliness.
• Provide a personal touch to customers to make visits memorable.
• Navigate and manage customer areas, seeking engagement opportunities and troubleshooting issues.

Skills

Customer service

Communication

Hospitality

Team player

Job description

McDonald’s United Kingdom is seeking a friendly Customer Care team member to be the face of the restaurant. You’ll deliver a welcome experience, help with queries, and contribute to a warm, safe, and inclusive environment.

No experience is necessary as full training will be provided, with opportunities to engage customers, maintain cleanliness, and support special events. Competitive benefits apply.