Customer Care Assistant — Welcoming, High-Energy Service

McDonald's United Kingdom; Airdrie; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Holiday pay

Service Awards

Meal allowance

Employee discounts

Job summary

McDonald’s UK is looking for a Customer Care Assistant to be the face of the restaurant, engaging with customers and ensuring smooth operation in customer areas.

You will help make children feel welcome, assist with events and maintain high cleanliness standards in dining areas and toilets, contributing to a warm, inviting atmosphere. Strong communication and energetic teamwork are essential for this role.

Qualifications

• Friendly, welcoming, courteous and helpful behaviour.

Responsibilities

• Deal with customers and ensure operations run smoothly in customer areas.
• Establish positive communication with customers and keep the manager informed about satisfaction.
• Create a warm, welcoming atmosphere and work well as part of a team.

Job description

McDonald’s UK is looking for a Customer Care Assistant to be the face of the restaurant, engaging with customers and ensuring smooth operation in customer areas.

You will help make children feel welcome, assist with events and maintain high cleanliness standards in dining areas and toilets, contributing to a warm, inviting atmosphere. Strong communication and energetic teamwork are essential for this role.