Guest Care & Dining Experience Associate

McDonald's United Kingdom; Glasgow; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Holiday pay

Service Awards

Meal allowance

Employee discounts

Job summary

McDonald's United Kingdom is hiring a Customer Care Assistant to be the face of the restaurant, greeting guests and ensuring the dining area is welcoming and clean.

You will engage with customers, handle special requests, and help organise events and keep high standards of cleanliness and service. Strong communication and a friendly, energetic attitude are essential, with the ability to work well in a fast-paced team.

Qualifications

• Friendly, welcoming and helpful demeanor.
• Ability to connect with customers and communicate clearly.
• Team player with good listening and eye contact.
• Willingness to work in a fast-paced restaurant environment.

Responsibilities

• Greet customers and ensure a warm welcome in the dining area.
• Maintain high standards of cleanliness in dining and toilets.
• Communicate customer needs to the manager and help create a positive atmosphere.
• Assist with events and special occasions as required.

Job description

McDonald's United Kingdom is hiring a Customer Care Assistant to be the face of the restaurant, greeting guests and ensuring the dining area is welcoming and clean.

You will engage with customers, handle special requests, and help organise events and keep high standards of cleanliness and service. Strong communication and a friendly, energetic attitude are essential, with the ability to work well in a fast-paced team.