Customer Experience Specialist

Retail; Ormskirk; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Discount card

Free food and drinks

Generous holiday entitlement

Pension match

Share schemes

Shopping discounts

Wellbeing support

Job summary

Argos Customer Advisor role in the United Kingdom involves delivering excellent customer service at tills, on website screens in-store, and at the collection counter, helping customers with questions and processing refunds.

You will build product knowledge, assist on the shop floor when needed, and work as part of a high-energy team while staying flexible to shifts and promotions. The role offers training and development opportunities within a supportive environment.

Qualifications

• Experience in customer service is preferred.
• Ability to handle cash and refunds accurately.
• Willingness to learn about products and promotions.

Responsibilities

• Deliver excellent customer service at tills, screen displays, and collection counter.
• Assist customers, process payments, and explain financial services where applicable.
• Help customers on the shop floor and in the stock area when needed.
• Build knowledge of products and promotions to make recommendations.

Skills

Customer service

Cash handling

Product knowledge

Team player

Communication

Tools

POS system

Digital tools

Job description

Argos Customer Advisor role in the United Kingdom involves delivering excellent customer service at tills, on website screens in-store, and at the collection counter, helping customers with questions and processing refunds.

You will build product knowledge, assist on the shop floor when needed, and work as part of a high-energy team while staying flexible to shifts and promotions. The role offers training and development opportunities within a supportive environment.