Customer Experience Pro - Betting Shop

William Hill; Skelmersdale; Vor Ort; GBP 18.000 - 24.000; Vollzeit

Benefits dieser Stelle

Annual Pay Review

Birthday day off

Pension plan match 4%

Perks and discounts

Training and development

Career progression opportunities

Zusammenfassung

William Hill is seeking a people-person to join our retail shops. You’ll welcome customers, assist with bets, and help customers learn how to use betting terminals while building lasting relationships within the community.

We offer training, support, and incentives to grow your career, with a focus on safer gambling and responsible play. Shifts include evenings and weekends, with both full-time and part-time hours available.

Qualifikationen

• Age 18+ (it’s a legal requirement).
• Have a passion for delivering great customer service.
• Strong interpersonal and empathy skills with the ability to engage with customers from all walks of life.

Aufgaben

• Welcoming customers with a friendly face.
• Processing bets and assisting with customer queries.
• Helping customers by demonstrating how to use betting terminals.
• Building relationships with our customers and providing an excellent customer service.
• Championing safer gambling at all times.
• Supporting managers with shop displays and opening / closing activities as required.

Kenntnisse

Customer service

Interpersonal skills

Communication

Jobbeschreibung

William Hill is seeking a people-person to join our retail shops. You’ll welcome customers, assist with bets, and help customers learn how to use betting terminals while building lasting relationships within the community.

We offer training, support, and incentives to grow your career, with a focus on safer gambling and responsible play. Shifts include evenings and weekends, with both full-time and part-time hours available.