Customer Experience & Merchandising Team Member

Tebay Services; Penrith; On-site; GBP 18,000 - 23,000; Full time

Job summary

Tebay Services is seeking a friendly, customer-focused person to greet and assist customers at our site in the Westmorland region. You will share knowledge about our products, help customers choose items, and promote our unique offer from exceptional local producers.

Keep shelves stocked, maintain attractive displays, and ensure daily paperwork like HACCP and allergen records is accurate. A positive attitude and willingness to learn about our products are essential; full training will be

Qualifications

• Experience in retail is a plus, but full training is provided.
• A positive, can-do mindset and strong customer focus are essential.
• Willingness to learn about our products and suppliers, including allergen information.

Responsibilities

• Welcomes and engages customers, offering advice on products, suppliers, food matches and allergens.
• Stock shelves and maintain clean fixtures and well-presented displays.
• Display stock to merchandising standards, ensuring presentation and cleanliness throughout the day.
• Complete daily paperwork accurately and in line with legal requirements (HACCP, date checks, allergens).

Skills

Customer service

Friendly communication

Willingness to learn

Merchandising

Allergen awareness

Job description

Tebay Services is seeking a friendly, customer-focused person to greet and assist customers at our site in the Westmorland region. You will share knowledge about our products, help customers choose items, and promote our unique offer from exceptional local producers.

Keep shelves stocked, maintain attractive displays, and ensure daily paperwork like HACCP and allergen records is accurate. A positive attitude and willingness to learn about our products are essential; full training will be