Customer Service & Merchandising Associate

Bestway-Group; Wroxall; On-site; GBP 18,000 - 21,000; Full time

Job summary

Bestway Group is seeking a motivated store assistant dedicated to delivering exceptional customer service. You will greet customers, respond to queries, and ensure tidy shelves while maintaining accuracy at the till.

The ideal candidate will have great communication, be able to build positive relationships, stay flexible, and prioritise tasks in a fast-paced retail environment; you will contribute to team spirit and help promote promotions.

Qualifications

• Desire to offer exceptional customer service.
• Great communication skills.
• Able to establish and maintain positive working relationships with others.
• Be flexible and adaptable in line with the needs of the store.
• The ability to prioritise tasks.
• A strong team player, harnessing the power of the team whilst being an integral part of promoting team spirit.

Responsibilities

• Acknowledge customers in a friendly and welcoming way.
• Respond to queues and queries quickly and efficiently.
• Attentive to customer needs.
• Always be courteous, cheerful and respectful.
• Recommend products and promotions.
• Carry out freshness checks.
• Ensure till accuracy.
• Perform stock replenishment and merchandising in accordance with company guidelines.

Skills

Customer service

Communication

Relationship building

Adaptability

Task prioritisation

Team player

Job description

Bestway Group is seeking a motivated store assistant dedicated to delivering exceptional customer service. You will greet customers, respond to queries, and ensure tidy shelves while maintaining accuracy at the till.

The ideal candidate will have great communication, be able to build positive relationships, stay flexible, and prioritise tasks in a fast-paced retail environment; you will contribute to team spirit and help promote promotions.