Team Member - Farmshop

Tebay Services; Penrith; On-site; GBP 18,000 - 23,000; Full time

Job summary

Tebay Services is seeking a friendly, customer-focused person to greet and assist customers at our site in the Westmorland region. You will share knowledge about our products, help customers choose items, and promote our unique offer from exceptional local producers.

Keep shelves stocked, maintain attractive displays, and ensure daily paperwork like HACCP and allergen records is accurate. A positive attitude and willingness to learn about our products are essential; full training will be

Qualifications

• Experience in retail is a plus, but full training is provided.
• A positive, can-do mindset and strong customer focus are essential.
• Willingness to learn about our products and suppliers, including allergen information.

Responsibilities

• Welcomes and engages customers, offering advice on products, suppliers, food matches and allergens.
• Stock shelves and maintain clean fixtures and well-presented displays.
• Display stock to merchandising standards, ensuring presentation and cleanliness throughout the day.
• Complete daily paperwork accurately and in line with legal requirements (HACCP, date checks, allergens).

Skills

Customer service

Friendly communication

Willingness to learn

Merchandising

Allergen awareness

Job description

Working alongside yourteam of colleagues you will engage with our customers and showcase ourunique offer from the exceptional local producers we work with. Usingyour warm and friendly personality your passion for deliveringexceptional customer service will ensure our customers are given amemorable experience every time they stop with us.

Your responsibilitieswill include;

• Welcoming andengaging with customers, sharing advice on products, suppliers, foodmatches and allergens. You will need to keep up to date with yourproduct knowledge to deliver brilliant customer service
  
• Rolling up your sleeves to ensure shelves are stocked,fixtures are cleaned and our displays are looking their best
• Display stock to ourcreative merchandising standards maintaining presentation andcleanliness standards throughout the days trade
  
• Complete the dailypaperwork, ensure it is accurate and compliant with legal requirements;HACCP, product date management, allergens, be sure to escape anyconcerns.

You should have a positive 'can do mindset, a passion for delivering great customer service and a willingness to learn about our products.If you have previous experience in a retail environment that's great but don't worry if you don't. We offer full training to get you up to speed and give you knowledge of all our products and how we work at the Westmorland Family.