Customer-Driven Retail Sales & Merchandising Assistant

WHSmith; Southend-on-Sea; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Salary

Pension scheme

Cycle to work

Paid annual leave

Employee discounts

Partner deals

Employee Assistance Programme

Job summary

WHSmith in the United Kingdom is seeking a Sales Assistant to provide exceptional customer service, work independently or as part of a team, and uphold our store standards. You will engage with customers, handle questions, and help create a welcoming shopping environment.

Day-to-day responsibilities include stock replenishment, maintaining tidy displays, and supporting colleagues to meet high visual merchandising standards and deliver memorable shopping experiences.

Qualifications

• Experience delivering excellent customer service in a retail environment.
• Ability to stock replenish and maintain store cleanliness.
• Good communication and teamwork.

Responsibilities

• Provide exceptional customer service and assist customers.
• Carry out stock replenishment and keep areas tidy.
• Support visual merchandising to create appealing displays.
• Collaborate with colleagues to meet store standards.

Job description

WHSmith in the United Kingdom is seeking a Sales Assistant to provide exceptional customer service, work independently or as part of a team, and uphold our store standards. You will engage with customers, handle questions, and help create a welcoming shopping environment.

Day-to-day responsibilities include stock replenishment, maintaining tidy displays, and supporting colleagues to meet high visual merchandising standards and deliver memorable shopping experiences.