Customer Service & Merchandising Specialist

Bestway-Group; Copplestone; On-site; GBP 18,000 - 21,000; Full time

Job summary

Bestway Group in the United Kingdom is seeking a store assistant dedicated to exceptional customer service. You will greet customers, respond to queries, and help maintain a welcoming shopping environment.

With great communication, teamwork, and adaptability, you will support stock replenishment, merchandising, till accuracy, and promotions to drive sales. If you thrive in a fast-paced retail setting and value diversity and inclusion, this role offers a path to develop with our growing store

Qualifications

• Desire to offer exceptional customer service.
• Strong communication with customers and colleagues.
• Ability to build positive working relationships.
• Flexible and adaptable to store needs.
• Ability to prioritise tasks in a busy environment.
• Team player who promotes team spirit.

Responsibilities

• Acknowledge customers in a friendly and welcoming way.
• Respond to queues and queries quickly and efficiently.
• Attention to customer needs and preferences.
• Always be courteous, cheerful and respectful.
• Recommend products and promotions to customers.
• Carry out freshness checks on products.
• Ensure till accuracy and handle transactions correctly.
• Perform stock replenishment and merchandising according to guidelines.

Skills

Customer service

Communication skills

Teamwork

Flexibility

Prioritization

Adaptability

Attention to detail

Job description

Bestway Group in the United Kingdom is seeking a store assistant dedicated to exceptional customer service. You will greet customers, respond to queries, and help maintain a welcoming shopping environment.

With great communication, teamwork, and adaptability, you will support stock replenishment, merchandising, till accuracy, and promotions to drive sales. If you thrive in a fast-paced retail setting and value diversity and inclusion, this role offers a path to develop with our growing store