Team Member – Farmshop

Westmorland Limited; Penrith; On-site; GBP 18,000 - 24,000; Part time

Job summary

Westmorland Limited in Penrith is seeking a friendly, customer‑focused team member to engage with customers and showcase our local producers. You will advise on products, keep shelves stocked, maintain displays to our merchandising standards, and handle daily paperwork including HACCP and allergens.

No strict retail experience is required as full training is provided; a positive can‑do mindset and willingness to learn are key.

Qualifications

• Experience in retail is beneficial but not required; full training provided.
• A positive, can-do mindset and willingness to learn are valued.
• Knowledge of products, suppliers, food matches and allergens is helpful.

Responsibilities

• Welcoming and engaging with customers, sharing advice on products and allergens.
• Stocking shelves, cleaning fixtures, and ensuring displays look their best.
• Display stock to merchandising standards and maintain presentation and cleanliness throughout the day.
• Complete daily paperwork accurately and in compliance with legal requirements (HACCP, product date management, allergens).

Skills

Customer service

Retail merchandising

Product knowledge

Allergen awareness

Education

High school diploma

Tools

POS system

Job description

Working alongside yourteam of colleagues you will engage with our customers and showcase ourunique offer from the exceptional local producers we work with. Usingyour warm and friendly personality your passion for deliveringexceptional customer service will ensure our customers are given amemorable experience every time they stop with us.

Your responsibilitieswill include;

• Welcoming andengaging with customers, sharing advice on products, suppliers, foodmatches and allergens. You will need to keep up to date with yourproduct knowledge to deliver brilliant customer service
  
• Rolling up your sleeves to ensure shelves are stocked,fixtures are cleaned and our displays are looking their best
• Display stock to ourcreative merchandising standards maintaining presentation andcleanliness standards throughout the days trade
  
• Complete the dailypaperwork, ensure it is accurate and compliant with legal requirements;HACCP, product date management, allergens, be sure to escalation anyconcerns.

You should have a positive 'can do mindset, a passion for delivering great customer service and a willingness to learn about our products.If you have previous experience in a retail environment that's great but don't worry if you don't. We offer full training to get you up to speed and give you knowledge of all our products and how we work at the Westmorland Family.Will suit anyone who is interested in visual merchandising and selling quality products.11-3 Tuesday, Wednesday, Thursday, Friday.