Customer Experience & Events Lead (Regional Travel)

We Manage Jobs(WMJobs); Nuneaton; On-site; GBP 21,000 - 27,000; Full time

Job summary

Warwickshire County Council invites applications for a Customer Service Executive based at Eliot Park, Nuneaton, with regional travel across Warwickshire. The role blends front-of-house duties with marketing and operational support.

The successful candidate will handle enquiries, coordinate bookings, support onboarding/exits, and promote the centre through social media and stakeholder communications. A driver’s licence is advantageous.

Qualifications

• Strong customer service skills and a professional approach.
• Ability to manage multiple tasks and build positive relationships.
• Experience in marketing, social media, or events is desirable.
• Knowledge of GDPR and Health & Safety is an advantage.
• A driver’s licence would be desirable as travel is expected to cover on all sites across the region.

Responsibilities

• Deliver a professional front-of-house service and handle enquiries.
• Manage unit enquiries, conduct viewings, and support tenant onboarding and exits.
• Oversee meeting room and co-working space bookings.
• Promote the centre through social media and stakeholder communications.
• Coordinate business support and in-house events.
• Handle administrative tasks including mail, billing, and customer requests.
• Ensure compliance with GDPR and Health & Safety standards.

Skills

Customer service

Multitasking

Marketing / Events

GDPR & Health & Safety

Driver's licence

Job description

Warwickshire County Council invites applications for a Customer Service Executive based at Eliot Park, Nuneaton, with regional travel across Warwickshire. The role blends front-of-house duties with marketing and operational support.

The successful candidate will handle enquiries, coordinate bookings, support onboarding/exits, and promote the centre through social media and stakeholder communications. A driver’s licence is advantageous.