Events Sales Executive

Confidential; Thatcham; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Bonus scheme

Job summary

Confidential near Maidenhead is seeking an Events Sales Executive to support clients from initial enquiry through to confirmation and ongoing account management. This is a full-time, Monday-to-Friday role with occasional evening and weekend work, offering a salary up to £35,000 per annum plus a bonus scheme.

You will coordinate diaries, maintain accurate CRM records and collaborate with operations to align client expectations while nurturing relationships with a premium hospitality and events

Qualifications

• Previous B2C sales experience.
• Experience in hospitality, travel, events or premium consumer environments is highly desirable.
• Excellent customer service and strong communication skills.
• Organised with keen attention to detail and accuracy.
• Own transport due to location.

Responsibilities

• Understand client requirements and explain options clearly.
• Conduct in-person and virtual client appointments.
• Coordinate client diaries and update the CRM.
• Maintain regular contact and support for confirmed clients.
• Support promotional events and client-facing activities.
• Respond promptly to client enquiries via phone, email or messaging.

Skills

B2C sales

Customer service

CRM experience

Time management

Communication

Tools

CRM software

Microsoft Word

Microsoft Excel

Outlook

Job description

This is a fantastic opportunity to join a prestigious organisation near Maidenhead as an Events Sales Executive. Working as part of a small and committed team, you will support clients from their initial enquiry and appointment through to confirmation and ongoing account management.

Salary up to £35,000 per annum, depending on experience, plus a bonus scheme.

This is a full-time, Monday-to-Friday role based near Maidenhead, with occasional evening and weekend work required.

The role involves understanding each client's individual requirements, guiding them towards the most suitable options and maintaining regular contact throughout their journey. Strong B2 C sales and customer service experience is important, ideally gained within hospitality, travel, events or another premium consumer environment. You will also coordinate diaries, keep records and documentation accurate and work closely with operational colleagues to ensure information and expectations are clearly communicated.

Key Responsibilities

• Develop a thorough understanding of the services available and explain the different options to prospective clients
• Establish each client's individual requirements and help them make an informed decision
• Conduct both in-person and virtual client appointments
• Support promotional events and other client-facing activities
• Respond promptly and accurately to enquiries received by telephone, email and messaging channels
• Manage relationships with confirmed clients, maintaining regular contact and providing ongoing support
• Coordinate client diaries and ensure appointments and key dates are recorded correctly
• Complete the administration associated with new business, including updating the CRM and maintaining client documentation
• Work closely with operational colleagues to ensure client requirements and expectations are clearly understood
• Monitor progress against individual and team sales objectives
• Suggest improvements to services, internal processes and the overall client experience
• Provide wider support to colleagues when required

About You

• Previous B2 C sales experience
• Experience within hospitality, travel, events or another premium consumer environment would be highly desirable
• A genuine commitment to delivering excellent customer service
• Warm and approachable with the ability to build rapport quickly
• Motivated to achieve agreed sales objectives
• Exceptionally organised with strong attention to detail and accuracy
• Comfortable managing multiple client relationships and priorities simultaneously
• Experience working with a broad and varied customer base
• Excellent written and verbal communication skills, including a strong standard of spelling and grammar
• Calm and professional when handling difficult conversations
• Collaborative, reliable and able to manage time effectively
• Confident using Microsoft Word, Outlook and Excel; previous CRM experience would be beneficial
• Due to the location, applicants will need access to their own transport