Customer Experience Coordinator (12-Month Maternity Cover)

HARRON HOMES LIMITED; Barlborough; On-site; GBP 25,000 - 35,000; Full time

Job summary

A housebuilding company in the North Midlands is looking for a Customer Service Coordinator for a maternity cover position. The ideal candidate will manage customer communications, track issues, and ensure the highest level of customer service. Responsibilities include organizing resources, processing orders, and communicating effectively with customers and contractors. We seek someone with experience in a similar role who can thrive in a fast-paced environment.

Qualifications

• Experience in a similar role within a housebuilding organization is desirable.
• Qualified by experience.
• Strong organizational abilities to prioritize effectively.

Responsibilities

• Manage personal and shared customer service emails.
• Track customer issues and ensure timely updates.
• Allocate tasks to Customer Service Operatives.

Skills

Organizational abilities

Excellent communication skills

Problem-solving skills

Job description

A housebuilding company in the North Midlands is looking for a Customer Service Coordinator for a maternity cover position. The ideal candidate will manage customer communications, track issues, and ensure the highest level of customer service. Responsibilities include organizing resources, processing orders, and communicating effectively with customers and contractors. We seek someone with experience in a similar role who can thrive in a fast-paced environment.