Customer Experience Administrator - New Build Housing (12-Month FTC)

HARRON HOMES LIMITED; Barlborough; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading construction company in Barlborough is seeking a Customer Administrator to support their growing Customer Service team. The ideal candidate will manage customer queries, coordinate with internal teams, and ensure a smooth customer journey. Experience in customer service or administration is desirable, along with strong organisational skills and excellent communication abilities. This role is a 12 months fixed term contract covering maternity leave.

Qualifications

• Experience in customer service or administration, ideally in a new-build housing environment.
• Strong organisational skills and attention to detail.
• Excellent communication skills, both written and verbal.

Responsibilities

• Provide excellent customer service via email and in person.
• Manage and update customer records and documentation.
• Coordinate between departments to resolve customer queries.

Skills

Customer service experience

Organisational skills

Attention to detail

Verbal communication

Written communication

Positive attitude

Job description

A leading construction company in Barlborough is seeking a Customer Administrator to support their growing Customer Service team. The ideal candidate will manage customer queries, coordinate with internal teams, and ensure a smooth customer journey. Experience in customer service or administration is desirable, along with strong organisational skills and excellent communication abilities. This role is a 12 months fixed term contract covering maternity leave.