Customer Experience Champion (Retail)

Sainsbury's; Prestwick; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Discount card –10% off at Sainsbury’s,

Pension and life cover – match 4-7.5%

Sainsbury’s share schemes – buy shares

Holiday entitlement

Other Retail savings – discounts

Gym access and wellbeing

Job summary

Sainsbury's is seeking a Customer Assistant to help run our stores with energy and a customer-first mindset. You will thrive in our fast-paced environment, work well in a team and bring a friendly, can-do attitude to everyday tasks such as stocking shelves and serving customers.

You will use digital tools to aid service, learn about our products and promotions, and take pride in keeping displays neat and inviting.

Qualifications

• Friendly, welcoming and enthusiastic about helping customers.
• Thrives in a fast-paced, physical, high-energy environment.
• A committed team player who supports colleagues.
• Flexible and willing to work across the store.
• Open to learning, developing and trying new things.
• Confident using new digital tools and technology.
• Take pride in your work with close attention to detail.

Responsibilities

• Putting customers first and making them feel valued through thoughtful, friendly and helpful service.
• Ready to help wherever our customers need you most, whether that’s filling shelves, picking orders, serving customers or selling our products.
• Using and embracing digital tools to do your job well and enhance customer experience.
• Helping organise and move stock, including keeping shelves tidy, clean and well-presented, and manoeuvring often heavy loads to the correct store location.
• Building your knowledge of our products, services and promotions so you can confidently make helpful recommendations to our customers.

Job description

Sainsbury's is seeking a Customer Assistant to help run our stores with energy and a customer-first mindset. You will thrive in our fast-paced environment, work well in a team and bring a friendly, can-do attitude to everyday tasks such as stocking shelves and serving customers.

You will use digital tools to aid service, learn about our products and promotions, and take pride in keeping displays neat and inviting.