Customer Experience Champion

Retail; Ellesmere Port; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Discount card

Holiday entitlement

Enhanced Family Leave

Pension and life cover

Sainsbury’s share schemes

Other Retail savings

Physical wellbeing

Mental wellbeing

Financial support

Job summary

Sainsbury's in Ellesmere Port is seeking a Customer Assistant to deliver friendly, proactive service while supporting store operations. You will help customers, stock shelves, and use digital tools to enhance the shopping experience, contributing to a well-presented store.

As part of a fast-paced team, you’ll learn about products and promotions to confidently recommend items. This role values flexibility, teamwork, and a positive attitude toward customer care.

Qualifications

• Friendly and welcoming, with a genuine enthusiasm for helping customers.
• Thrives in a fast-paced, physical, high-energy environment.
• Committed team player, willing to support colleagues.
• Flexible and willing to work across the store and take on new challenges.
• Open to learning and trying new things to improve our service.

Responsibilities

• Putting customers first and making them feel valued through thoughtful, friendly and helpful service.
• Ready to help wherever our customers need you most, whether that’s filling shelves, picking orders, serving customers or selling our products.
• Using and embracing digital tools to do your job well and enhance customer experience.
• Helping organise and move stock, including keeping shelves tidy, clean and well-presented, and manoeuvring often heavy loads to the correct store location.
• Building your knowledge of our products, services and promotions so you can confidently make helpful recommendations to our customers.

Job description

Sainsbury's in Ellesmere Port is seeking a Customer Assistant to deliver friendly, proactive service while supporting store operations. You will help customers, stock shelves, and use digital tools to enhance the shopping experience, contributing to a well-presented store.

As part of a fast-paced team, you’ll learn about products and promotions to confidently recommend items. This role values flexibility, teamwork, and a positive attitude toward customer care.