Customer Experience Champion | Fast-Paced Retail

Retail; Norwich; On-site; GBP 20,000 - 23,000; Full time

Benefits offered by this job

Discount card

Holiday entitlement

Enhanced Family Leave

Pension and life cover

Sainsbury’s share schemes

Retail discounts

Cycle to work

Gym access

Online wellbeing

Job summary

Sainsbury's in Norwich is seeking a Customer Assistant to put customers first in a fast-paced retail environment. You’ll help across duties from stocking shelves to serving customers and using digital tools to enhance the shopping experience.

You'll work as part of a team, stay flexible across tasks, and take pride in a tidy, well-presented store. Training and opportunities to grow are provided in our welcoming workplace.

Qualifications

• Friendly and welcoming, with a genuine enthusiasm for helping customers.
• Thrive in a fast-paced, physical environment and support colleagues.
• Flexible and willing to work across the store on new tasks.
• Willing to learn and use digital tools to improve service.
• Attention to detail, keep workspace clean and presentable.

Responsibilities

• Putting customers first and making them feel valued through friendly service.
• Help wherever needed: shelving, picking orders, serving customers or selling products.
• Use digital tools to perform your job and enhance customer experience.
• Organise stock and keep shelves tidy and well-presented.
• Build knowledge of products, services and promotions to make helpful recommendations.

Skills

Customer service

Team player

Flexible

Digital tools

Job description

Sainsbury's in Norwich is seeking a Customer Assistant to put customers first in a fast-paced retail environment. You’ll help across duties from stocking shelves to serving customers and using digital tools to enhance the shopping experience.

You'll work as part of a team, stay flexible across tasks, and take pride in a tidy, well-presented store. Training and opportunities to grow are provided in our welcoming workplace.