Customer Experience Champion

Sainsbury's; Aylesbury; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Discount card 10%

15% discount on Fridays and Saturdays

Holiday entitlement

Pension and life cover

Share schemes

Job summary

Sainsbury's is hiring a Customer Assistant to join our store teams. You will deliver friendly, efficient service, help with stocking and processing customer orders, and use digital tools to improve the shopping experience. You will engage with customers, promote products and support colleagues in a fast-paced environment.

This role emphasizes teamwork, adaptability, and a proactive approach to ensuring customers leave the store satisfied and returning.

Qualifications

• Genuine enthusiasm for helping customers.
• Willingness to thrive in a fast-paced, physical environment.
• Strong team collaboration and reliability.

Responsibilities

• Put customers first and make them feel valued through friendly and helpful service.
• Assist across store tasks: shelving, order picking, serving customers, and promoting products.
• Use digital tools to enhance customer experience and efficiency.
• Maintain tidy shelves and move stock safely in a busy store.
• Build product knowledge to confidently recommend options to customers.

Skills

Customer service

Team player

Flexibility

Communication

Tools

POS system

Job description

Sainsbury's is hiring a Customer Assistant to join our store teams. You will deliver friendly, efficient service, help with stocking and processing customer orders, and use digital tools to improve the shopping experience. You will engage with customers, promote products and support colleagues in a fast-paced environment.

This role emphasizes teamwork, adaptability, and a proactive approach to ensuring customers leave the store satisfied and returning.