Customer Experience Champion

Retail; Truro; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Discount card

Holiday entitlement

Enhanced family leave

Pension & life cover

Share schemes

Retail discounts

Cycle to work

Wellbeing program

Financial support

Job summary

Sainsbury’s is hiring a Customer Assistant in the United Kingdom to deliver outstanding service in a fast-paced store. You will help customers, stock shelves, pick orders, serve customers, and promote products with a friendly, proactive approach.

You’ll use digital tools to support your work, maintain neat and well-presented shelves, and work with a supportive team to ensure a positive shopping experience for every customer.

Qualifications

• Friendly and welcoming with enthusiasm for helping customers.
• Thrives in a fast-paced, physical environment.
• Committed team player who supports colleagues.

Responsibilities

• Putting customers first and making them feel valued through thoughtful, friendly and helpful service.
• Ready to help wherever customers need you, including shelving, picking orders, serving customers or selling products.
• Use digital tools to perform tasks and enhance customer experience.
• Help organise and move stock, keep shelves tidy and well-presented, and move loads to the correct store location.
• Build knowledge of products, services and promotions to confidently recommend to customers.

Skills

Customer service

Teamwork

Adaptability

Digital tools

Stock handling

Job description

Sainsbury’s is hiring a Customer Assistant in the United Kingdom to deliver outstanding service in a fast-paced store. You will help customers, stock shelves, pick orders, serve customers, and promote products with a friendly, proactive approach.

You’ll use digital tools to support your work, maintain neat and well-presented shelves, and work with a supportive team to ensure a positive shopping experience for every customer.