Customer Experience Champion (Retail)

Sainsbury's; Southampton; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Discount card –10% off at Sainsbury’s,

Holiday entitlement – based on hours

Pension and life cover

Sainsbury’s share schemes

Job summary

Sainsbury's is seeking a Customer Assistant to join our store teams in Southampton. You will help customers, stock shelves, and support daily operations in a fast-paced environment.

You’ll work as part of a welcoming team, using digital tools to assist customers and learn about our products and promotions. A strong focus on customer care and teamwork will help you thrive in this role.

Qualifications

• Friendly and welcoming attitude toward customers
• Ability to thrive in a fast-paced, physical retail environment
• Willingness to support colleagues and work as part of a team
• Flexibility to work across different store areas and take on new tasks
• Open to learning new skills and using digital tools to assist customers

Responsibilities

• Put customers first by delivering friendly, helpful service
• Assist in shelves filling, order picking, serving customers or selling products
• Use digital tools to improve customer experience
• Help organise stock and keep shelves tidy and well-presented
• Build knowledge of products, services and promotions to make confident recommendations

Skills

Friendly approach

Customer service orientation

Team player

Flexibility across store roles

Willingness to learn

Job description

Sainsbury's is seeking a Customer Assistant to join our store teams in Southampton. You will help customers, stock shelves, and support daily operations in a fast-paced environment.

You’ll work as part of a welcoming team, using digital tools to assist customers and learn about our products and promotions. A strong focus on customer care and teamwork will help you thrive in this role.