Customer Experience Champion

Sainsbury's; Scarborough; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Discount card –10% off at Sainsbury’s,

15% discount on Fridays and Saturdays

Holiday entitlement based on hours

Pension and life cover

Share schemes

Wellbeing programs

Cycle to work

Employee Assistance Programme

Job summary

Sainsbury's in-store positions offer an engaging role where you’ll welcome customers, help them find products and deliver friendly, efficient service. You’ll work across the store, from stocking shelves to serving customers, while using digital tools to enhance the shopping experience.

Join a team that values a proactive, can-do attitude, offers training, and supports development. A strong emphasis is placed on teamwork, safety, and maintaining a clean, organized store environment.

Qualifications

• Friendly and welcoming approach to customers
• thrives in fast-paced environments
• Willing to support colleagues and take on new challenges
• Confident using digital tools to perform tasks
• Pride in a clean, well-presented workspace

Responsibilities

• Put customers first and make them feel valued with friendly, helpful service
• Assist across the store—shelves, orders, serving customers or selling products
• Use digital tools to improve efficiency and customer experience
• Move stock and keep shelves tidy and well-presented, handling often heavy loads
• Develop product knowledge to confidently recommend items to customers

Skills

Customer service

Team player

Flexible/international?

Job description

Sainsbury's in-store positions offer an engaging role where you’ll welcome customers, help them find products and deliver friendly, efficient service. You’ll work across the store, from stocking shelves to serving customers, while using digital tools to enhance the shopping experience.

Join a team that values a proactive, can-do attitude, offers training, and supports development. A strong emphasis is placed on teamwork, safety, and maintaining a clean, organized store environment.