Customer Experience Champion

Sainsbury's; Exeter; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Discount card

Holiday entitlement

Enhanced Family Leave

Pension and life cover

Sainsbury’s share schemes

Other Retail savings

Physical wellbeing

Mental wellbeing

Financial support

Job summary

Sainsbury's is looking for Customer Assistants to provide friendly, helpful support to shoppers in our stores. You’ll fill shelves, assist with orders, and serve customers with a focus on delivering great value and a positive experience.

You’ll learn about our products, use digital tools, and thrive in a fast-paced store environment while contributing to a collaborative team. This role supports our commitment to accessible, high-quality service for every customer.

Qualifications

• Friendly and welcoming approach to customers.
• Ability to thrive in fast-paced, physical environments.
• Team player who supports colleagues.
• Flexibility and willingness to work across the store.

Responsibilities

• Provide friendly, helpful, and thoughtful service to customers.
• Assist with filling shelves, picking orders and serving customers as needed.
• Use digital tools to improve the customer experience.
• Help organise stock and keep shelves tidy and well-presented.
• Build product knowledge to confidently recommend items to customers.

Job description

Sainsbury's is looking for Customer Assistants to provide friendly, helpful support to shoppers in our stores. You’ll fill shelves, assist with orders, and serve customers with a focus on delivering great value and a positive experience.

You’ll learn about our products, use digital tools, and thrive in a fast-paced store environment while contributing to a collaborative team. This role supports our commitment to accessible, high-quality service for every customer.