Store Customer Experience Champion

Sainsbury's; Manchester; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Discount card

Holiday entitlement

Enhanced family leave

Pension and life cover

Sainsbury’s share schemes

Other Retail discounts

Cycle to work

Health/Dental cash plans

EAP

Job summary

Sainsbury's in Manchester is seeking a Customer Assistant to put customers first, assist across store duties, and use digital tools to enhance service. You’ll help fill shelves, pick orders, serve customers, and promote products while maintaining a clean, well-presented store environment.

The role emphasizes friendly customer interactions, adaptability in a busy setting, and a willingness to learn about products and promotions to make helpful recommendations. Benefits accompany this position.

Qualifications

• Friendly and welcoming, with a genuine enthusiasm for helping customers
• Thrive working in a fast-paced, physical and high-energy environment
• A committed team player, always willing to support colleagues and work together
• Flexibility and willingness to work across the store and take on new challenges
• Open to learning, developing and trying new things to improve our service
• Confident learning to use new digital tools and technology to do your job brilliantly
• Take pride and ownership in your work, including close attention to detail, maintaining a clean and tidy work space and always looking for ways to make our customer experience better

Responsibilities

• Putting customers first and making them feel valued through thoughtful, friendly and helpful service
• Ready to help wherever our customers need you most, whether that’s filling shelves, picking orders, serving customers or selling our products
• Using and embracing digital tools to do your job well and enhance customer experience
• Helping organise and move stock, including keeping shelves tidy, clean and well-presented, and manoeuvring often heavy loads to the correct store location
• Building your knowledge of our products, services and promotions so you can confidently make helpful recommendations to our customers

Job description

Sainsbury's in Manchester is seeking a Customer Assistant to put customers first, assist across store duties, and use digital tools to enhance service. You’ll help fill shelves, pick orders, serve customers, and promote products while maintaining a clean, well-presented store environment.

The role emphasizes friendly customer interactions, adaptability in a busy setting, and a willingness to learn about products and promotions to make helpful recommendations. Benefits accompany this position.