Customer Experience Champion - Retail Store

Sainsbury’s Group; Stevenage; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

Discount card

Holiday entitlement

Enhanced Family Leave

Pension and life cover

Sainsbury's share schemes

Other Retail savings

Physical wellbeing

Mental wellbeing

Financial support

Job summary

Sainsbury's Group is looking for a Customer Assistant in Stevenage to provide friendly, practical help to shoppers. You will greet customers, answer questions and support stock movement while maintaining a tidy, welcoming store environment.

You’ll thrive in a busy, physical setting, be a capable team player, and happily learn new digital tools to improve service. A flexible approach to shifts is essential to cover busy periods.

Qualifications

• Friendly and welcoming demeanor.
• Ability to thrive in a fast-paced environment.
• Willingness to support colleagues as part of a team.

Responsibilities

• Help customers with their purchases and provide friendly service.
• Assist with stocking, shelf presentation and store organisation.
• Use digital tools to support customer experience and store operations.

Skills

Customer service

Teamwork

Flexibility

Digital tools

Tools

POS system

Job description

Sainsbury's Group is looking for a Customer Assistant in Stevenage to provide friendly, practical help to shoppers. You will greet customers, answer questions and support stock movement while maintaining a tidy, welcoming store environment.

You’ll thrive in a busy, physical setting, be a capable team player, and happily learn new digital tools to improve service. A flexible approach to shifts is essential to cover busy periods.