Customer Experience Associate

Sainsbury's; Garden City; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Discount card

Holiday entitlement

Enhanced Family Leave

Pension and life cover

Sainsbury’s share schemes

Other Retail savings

Physical wellbeing – cycle to work

Job summary

Sainsbury's is seeking a Customer Assistant to deliver friendly, hands-on service in our store. You will help customers, keep shelves tidy, and support stock movement while using digital tools to assist daily tasks.

A proactive, team-oriented attitude is essential as you learn products and contribute to a positive shopping experience. Join a dynamic retail team in a busy store environment, with opportunities to develop skills, work across departments, and enhance customer service through

Qualifications

• Friendly, welcoming demeanor and genuine enthusiasm for helping customers.
• Thrive in a fast-paced, physical environment.
• Committed team player, willing to support colleagues.
• Flexible and willing to work across the store and take on new challenges.
• Open to learning and using new digital tools and technology.

Responsibilities

• Assist customers with friendly, helpful service.
• Fill shelves, pick orders, keep displays tidy and well-presented.
• Use digital tools to support your work and improve the customer experience.
• Support stock movement and maintain a clean, safe workspace.
• Learn product knowledge to confidently recommend items to customers.

Skills

Customer service

Team player

Flexibility

Willing to learn

Digital tools

Job description

Sainsbury's is seeking a Customer Assistant to deliver friendly, hands-on service in our store. You will help customers, keep shelves tidy, and support stock movement while using digital tools to assist daily tasks.

A proactive, team-oriented attitude is essential as you learn products and contribute to a positive shopping experience. Join a dynamic retail team in a busy store environment, with opportunities to develop skills, work across departments, and enhance customer service through