Store Customer Assistant & Service Champion

Sainsbury's; Southampton; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Discount card

Holiday entitlement

Enhanced Family Leave

Pension and life cover

Sainsbury's share schemes

Retail savings

Physical wellbeing

Mental wellbeing

Financial support

Job summary

Sainsbury's is seeking a Customer Assistant to help keep our stores running smoothly in a fast-paced environment. You will deliver friendly, helpful service, assist with shelving, stock movement and customer queries, and use digital tools to enhance the shopping experience.

We value team players who can adapt across the store, learn new skills, and take pride in maintaining clean, well-presented spaces for our customers every day.

Qualifications

• Friendly and welcoming attitude toward customers.
• Ability to thrive in a fast-paced, physical store environment.
• A committed team player who supports colleagues and works well with others.
• Flexibility to work across the store and take on new challenges.
• Open to learning, developing and trying new things to improve service.
• Confidence learning to use new digital tools and technology.
• Pride in work with attention to detail and tidy workspace.

Responsibilities

• Put customers first with friendly, helpful service.
• Assist with shelves, order picking, serving customers, and promoting products.
• Use digital tools to improve customer experience.
• Move stock and keep shelves tidy and well-presented.
• Build knowledge of products, services and promotions to make helpful recommendations.

Skills

Friendly and welcoming

Team player

Thrives in fast-paced environment

Flexibility across store

Willingness to learn

Confidence with digital tools

Attention to detail

Tools

Digital tools

Job description

Sainsbury's is seeking a Customer Assistant to help keep our stores running smoothly in a fast-paced environment. You will deliver friendly, helpful service, assist with shelving, stock movement and customer queries, and use digital tools to enhance the shopping experience.

We value team players who can adapt across the store, learn new skills, and take pride in maintaining clean, well-presented spaces for our customers every day.