Customer Experience Associate — Store & Digital Tools

Retail; Belfast City District; On-site; GBP 12,398,000 - 16,531,000; Full time

Benefits offered by this job

Discount Card

Holiday entitlement

Pension and life cover

Sainsbury’s share schemes

Other Retail savings

Physical wellbeing – cycle to work

Job summary

Sainsbury's is seeking a Customer Assistant to put customers first and contribute to a smooth, welcoming store environment. You’ll help with stocking, serving customers and using digital tools to enhance the shopping experience.

A proactive team player with energy and attention to detail will thrive in this fast-paced role. You’ll be part of a long-standing retailer known for community focus, excellent service, and promotion of products.

Responsibilities

• Putting customers first and making them feel valued through thoughtful, friendly and helpful service
• Ready to help wherever our customers need you most, whether that’s filling shelves, picking orders, serving customers or selling our products
• Using and embracing digital tools to do your job well and enhance customer experience
• Helping organise and move stock, including keeping shelves tidy, clean and well-presented, and manoeuvring often heavy loads to the correct store location
• Building your knowledge of our products, services and promotions so you can confidently make helpful recommendations to our customers

Job description

Sainsbury's is seeking a Customer Assistant to put customers first and contribute to a smooth, welcoming store environment. You’ll help with stocking, serving customers and using digital tools to enhance the shopping experience.

A proactive team player with energy and attention to detail will thrive in this fast-paced role. You’ll be part of a long-standing retailer known for community focus, excellent service, and promotion of products.