In-Store Customer Experience Associate

Sainsbury's Digital, Tech and Data; Highweek; On-site; GBP 1,240,000 - 1,515,000; Full time

Benefits offered by this job

Discount card – 10% at Sainsbury’s, 15

Holiday entitlement

Enhanced Family Leave

Pension and life cover

Share schemes

Job summary

Sainsbury's is seeking a Customer Assistant to support store operations in a fast-paced retail environment. You will greet and assist customers, help with shelves, orders and serving, and use digital tools to enhance the customer experience.

A strong team player with a friendly attitude is essential, with flexibility to work across the store and adapt to requirements. You will contribute to maintaining tidy shelves, learning product knowledge and promotions, and helping customers find what they

Qualifications

• Friendly, welcoming and enthusiastic about helping customers
• Able to thrive in a fast-paced, physical environment
• Willing to learn and use digital tools to assist customers

Responsibilities

• Put customers first with thoughtful, friendly service
• Assist with shelves, orders, and serving customers across the store
• Use digital tools to improve the customer experience
• Help organise stock, keep shelves tidy and well-presented
• Build knowledge of products and promotions to make helpful recommendations

Skills

Customer service

Team player

Flexible

Digital tools

Job description

Sainsbury's is seeking a Customer Assistant to support store operations in a fast-paced retail environment. You will greet and assist customers, help with shelves, orders and serving, and use digital tools to enhance the customer experience.

A strong team player with a friendly attitude is essential, with flexibility to work across the store and adapt to requirements. You will contribute to maintaining tidy shelves, learning product knowledge and promotions, and helping customers find what they