Store Customer Experience Associate — Service & Stock

Retail; Letchworth; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Discount card

Holiday entitlement

Enhanced Family Leave

Pension and life cover

Share schemes

Retail discounts

Job summary

Sainsbury’s in the United Kingdom is hiring a Customer Assistant to put customers first with friendly, helpful service. You’ll support across the store—filling shelves, serving customers, and using digital tools to enhance the experience.

The role requires flexibility, a can-do attitude, and teamwork as you learn products, promotions and stock movement to keep shelves neat and customers satisfied.

Qualifications

• Friendly and welcoming, with a genuine enthusiasm for helping customers.
• Thrives in a fast-paced, physical environment.
• Committed team player, supports colleagues and works well in a team.
• Flexible and willing to work across the store and take on new challenges.
• Open to learning and using new digital tools to improve service.
• Takes pride in work, keeps a clean, tidy workspace and looks for ways to improve customer experience.

Responsibilities

• Put customers first with friendly and helpful service.
• Help wherever customers need you—filling shelves, picking orders, serving customers or selling products.
• Use digital tools to perform tasks and improve customer experience.
• Move and organise stock, keep shelves tidy and well-presented.
• Build knowledge of products, services, and promotions to make helpful recommendations.

Skills

Customer service

Team player

Flexible

Willing to learn

Attention to detail

Digital literacy

Tools

POS system

Inventory software

Job description

Sainsbury’s in the United Kingdom is hiring a Customer Assistant to put customers first with friendly, helpful service. You’ll support across the store—filling shelves, serving customers, and using digital tools to enhance the experience.

The role requires flexibility, a can-do attitude, and teamwork as you learn products, promotions and stock movement to keep shelves neat and customers satisfied.