Customer Experience Associate - Fast-Paced & Tech-Savvy

Retail; Chelmsford; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Discount card

Holiday entitlement

Enhanced Family Leave

Pension and life cover

Sainsbury’s share schemes

Other Retail savings

Physical wellbeing

Mental wellbeing

Financial support

Job summary

Sainsbury's is hiring a Customer Assistant to put customers first and provide friendly, helpful service across the store. You’ll assist with shelving, picking orders, serving customers and promoting products, while using digital tools to enhance the shopping experience.

Join a fast-paced team, stay active on the shop floor, and build product knowledge to confidently recommend options to customers. A commitment to flexibility and learning on the job is essential.

Qualifications

• Friendly and welcoming with a genuine enthusiasm for helping customers
• Thrives in a fast-paced, physical environment
• Committed team player, supportive of colleagues
• Flexible and willing to work across the store
• Open to learning and trying new things to improve service
• Confident using digital tools to do the job
• Takes pride in a tidy workspace and improving customer experience

Responsibilities

• Putting customers first and making them feel valued through friendly service
• Help wherever needed: filling shelves, picking orders, serving customers or selling products
• Use and embrace digital tools to enhance customer experience
• Help organise and move stock and keep shelves tidy and well-presented
• Build knowledge of products, services and promotions to confidently recommend to customers

Job description

Sainsbury's is hiring a Customer Assistant to put customers first and provide friendly, helpful service across the store. You’ll assist with shelving, picking orders, serving customers and promoting products, while using digital tools to enhance the shopping experience.

Join a fast-paced team, stay active on the shop floor, and build product knowledge to confidently recommend options to customers. A commitment to flexibility and learning on the job is essential.