Customer Experience Associate — Flexible Store Support

Retail; Haverhill; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Discount card

Holiday entitlement

Enhanced Family Leave

Pension and life cover

Sainsbury’s share schemes

Other Retail savings

Physical wellbeing

Mental wellbeing

Financial support

Job summary

Sainsbury's is hiring a Customer Assistant in the United Kingdom. You will provide friendly, proactive service, help with shelves, orders, and customer queries, and use digital tools to enhance the shopping experience.

You’ll work as part of a team to keep the store well presented and stock moving efficiently. We value flexibility, willingness to learn, and attention to detail, with opportunities to grow and participate in a supportive benefits program.

Qualifications

• Be friendly, approachable and eager to help customers.
• Thrive in a fast-paced, physical retail environment.
• Collaborate with colleagues to deliver great customer service.

Responsibilities

• Put customers first with thoughtful, friendly service.
• Help with shelving, picking orders, serving customers or selling products.
• Use digital tools to perform tasks and improve the customer experience.
• Keep stock tidy and accurately moved to the correct store location.
• Learn our products and promotions to make helpful recommendations.

Skills

Friendly & welcoming

Team player

Flexible

Willing to learn

Digital tools

Attention to detail

Job description

Sainsbury's is hiring a Customer Assistant in the United Kingdom. You will provide friendly, proactive service, help with shelves, orders, and customer queries, and use digital tools to enhance the shopping experience.

You’ll work as part of a team to keep the store well presented and stock moving efficiently. We value flexibility, willingness to learn, and attention to detail, with opportunities to grow and participate in a supportive benefits program.