Customer Experience Associate

Retail; Salford; On-site; GBP 12,000 - 17,000; Full time

Job summary

Sainsbury's is seeking a Customer Assistant to join our store team in the United Kingdom. You will put customers first with friendly service, assist with shelves, orders and checkout, and use digital tools to improve the shopping experience.

You’ll work in a fast-paced, physical environment as a committed team member, taking on new challenges and ensuring shelves are tidy and well-presented while learning about promotions to better assist customers.

Qualifications

• Friendly and welcoming with enthusiasm for helping customers.
• Thrives in a fast-paced, physical, high-energy environment.
• Committed team player who supports colleagues.
• Flexible and willing to work across the store and take on new tasks.
• Eager to learn and develop to improve service.
• Confident using new digital tools to do the job well.
• Pride in maintaining a clean, tidy workspace and improving customer experience.

Responsibilities

• Putting customers first and making them feel valued through friendly service.
• Help wherever customers need you, including filling shelves, picking orders, serving customers or selling products.
• Use digital tools to perform the role and enhance customer experience.
• Help organise and move stock and keep shelves tidy and well-presented.
• Build knowledge of products, services and promotions to make helpful recommendations.

Skills

Customer service

Team player

Flexibility

Communication

Attention to detail

Tools

POS system

Stock management app

Job description

Sainsbury's is seeking a Customer Assistant to join our store team in the United Kingdom. You will put customers first with friendly service, assist with shelves, orders and checkout, and use digital tools to improve the shopping experience.

You’ll work in a fast-paced, physical environment as a committed team member, taking on new challenges and ensuring shelves are tidy and well-presented while learning about promotions to better assist customers.