Customer Experience Associate - Fast-Paced Store

Retail; Thanet District; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Discount card

Holiday entitlement

Enhanced Family Leave

Pension & life cover

Sainsbury's shares

Retail savings

Wellbeing benefits

Financial support

Job summary

Sainsbury’s in the United Kingdom is seeking a Customer Assistant to join our stores. You’ll put customers first, help with stocking shelves, serving customers, and using digital tools to enhance service in a fast-paced environment.

You'll work as part of a team, keep tills, aisles and stock neat, and learn about promotions to confidently recommend products. We value flexibility, inclusivity and a passion for great customer experiences every day.

Qualifications

• Friendly and welcoming, with a genuine enthusiasm for helping customers.
• Thrives in a fast-paced, physical and high-energy environment.
• Committed team player, always willing to support colleagues and work together.
• Flexibility and willingness to work across the store and take on new challenges.
• Open to learning, developing and trying new things to improve our service.
• Confident learning to use new digital tools and technology to do your job brilliantly.
• Take pride and ownership in your work, including close attention to detail, maintaining a clean and tidy work space and always looking for ways to make our customer experience better.

Responsibilities

• Putting customers first and making them feel valued through thoughtful, friendly and helpful service
• Ready to help wherever our customers need you most, whether that’s filling shelves, picking orders, serving customers or selling our products
• Using and embracing digital tools to do your job well and enhance customer experience
• Helping organise and move stock, including keeping shelves tidy, clean and well-presented, and manoeuvring often heavy loads to the correct store location
• Building your knowledge of our products, services and promotions so you can confidently make helpful recommendations to our customers

Skills

Friendly demeanor

Team player

Flexible

Customer focus

Digital tools

Job description

Sainsbury’s in the United Kingdom is seeking a Customer Assistant to join our stores. You’ll put customers first, help with stocking shelves, serving customers, and using digital tools to enhance service in a fast-paced environment.

You'll work as part of a team, keep tills, aisles and stock neat, and learn about promotions to confidently recommend products. We value flexibility, inclusivity and a passion for great customer experiences every day.