Customer Experience Specialist

Retail; Morecambe; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Discount card

Holiday entitlement

Enhanced Family Leave

Pension and life cover

Sainsbury’s share schemes

Other Retail savings

Physical wellbeing

Job summary

Sainsbury's in the United Kingdom is seeking a Customer Assistant to provide friendly, customer-focused service across store duties. You’ll help fill shelves, assist customers, and use digital tools to improve shopper experiences, while keeping stock tidy and presented. You’ll learn about products and promotions to confidently recommend them to customers.

The role emphasizes teamwork, flexibility, and taking pride in a clean, welcoming store environment where customers feel valued every day.

Qualifications

• Friendly and welcoming with enthusiasm for helping customers

Responsibilities

• Put customers first with friendly, helpful service
• Help wherever needed—filling shelves, picking orders, serving customers or selling products
• Use digital tools to perform tasks and enhance the customer experience
• Move stock and keep shelves tidy and well-presented, handling sometimes heavy loads
• Build product knowledge to confidently make helpful recommendations to customers

Skills

Customer focus

Team player

Flexibility

Willingness to learn

Digital literacy

Attention to detail

Pride in work

Job description

Sainsbury's in the United Kingdom is seeking a Customer Assistant to provide friendly, customer-focused service across store duties. You’ll help fill shelves, assist customers, and use digital tools to improve shopper experiences, while keeping stock tidy and presented. You’ll learn about products and promotions to confidently recommend them to customers.

The role emphasizes teamwork, flexibility, and taking pride in a clean, welcoming store environment where customers feel valued every day.