Customer Experience Assistant - Fixed Term

Honeycomb; Belfast City District; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Private Health Insurance

Wellness activities

Job summary

Honeycomb is recruiting for a Community Assistant in Belfast City Centre on a full-time fixed term basis (October to August). You will handle enquiries, support target achievement through active sourcing, and provide excellent customer service while ensuring health and safety standards are followed.

The ideal candidate will have customer support and administration experience, be a confident communicator, IT-literate with Microsoft Office, and proactive in prioritising daily tasks.

Qualifications

• Previous experience in a customer support and administration role.
• Confident communicator with exceptional written and verbal skills.
• Proactive with the ability to prioritise daily tasks.
• IT literate and proficient in Microsoft Office.
• Delivers exceptional customer service and handles incoming enquiries.

Responsibilities

• Handle incoming enquiries professionally and forward to appropriate department.
• Assist with target achievement through active sourcing and promotion.
• Provide exceptional customer service and resolve enquiries effectively.
• Communicate clearly with colleagues and customers.
• Ensure compliance and health and safety standards.
• Collaborate with internal teams and stakeholders.

Skills

Customer service

Administration

Communication

Microsoft Office

Tools

Microsoft Office

Job description

Honeycomb is recruiting for a Community Assistant in Belfast City Centre on a full-time fixed term basis (October to August). You will handle enquiries, support target achievement through active sourcing, and provide excellent customer service while ensuring health and safety standards are followed.

The ideal candidate will have customer support and administration experience, be a confident communicator, IT-literate with Microsoft Office, and proactive in prioritising daily tasks.