Customer Experience Assistant — Bakery & Retail

Lidl; Dorking; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading retail company in Dorking is seeking a Customer Assistant to provide outstanding service and maintain store presentation. You will work in various capacities, from restocking shelves to assisting customers, all while enjoying additional pay for bank holidays and night shifts. This role emphasizes teamwork and offers growth opportunities in a supportive environment, alongside a benefits package that includes generous holiday, discounts, and pension schemes.

Benefits

30-35 days holiday (pro rata)

10% in-store discount

Pension scheme

Enhanced family leave

Long service award

Qualifications

• Experience working in a fast-paced environment.
• Excellent customer service skills.
• Flexibility to start a shift early or finish late.

Responsibilities

• Be a Lidl expert, helping customers with questions and requests.
• Efficiently work deliveries as they arrive in store.
• Passionately provide excellent customer service.
• Proactively keep the bakery topped up by baking fresh goods.
• Maintain the merchandising and organization of Non-Food products.

Skills

Excellent customer service skills

Experience in a fast-paced environment

Flexibility in working hours

Positive attitude towards change

Drive and passion for success

Friendly demeanor

Job description

A leading retail company in Dorking is seeking a Customer Assistant to provide outstanding service and maintain store presentation. You will work in various capacities, from restocking shelves to assisting customers, all while enjoying additional pay for bank holidays and night shifts. This role emphasizes teamwork and offers growth opportunities in a supportive environment, alongside a benefits package that includes generous holiday, discounts, and pension schemes.