Customer Experience Ambassador - Retail Betting

William Hill; Eccles; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Annual bonus

28 days holiday

Pension 4%

Discounts

Training & development

Job summary

William Hill in Eccles, United Kingdom, is seeking shop staff to welcome customers and process bets with a friendly, engaging approach. You will help customers use betting terminals and build lasting relationships within the local community, providing excellent service every day.

Our team emphasizes safer gambling, training, and progression. We offer flexible shifts, rewards like annual bonus and pension, and opportunities to grow within a well-known high-street bookmaker.

Qualifications

• Age 18+ (legal requirement).
• Passion for delivering great customer service.
• Strong interpersonal and empathy skills to engage with diverse customers.

Responsibilities

• Welcoming customers with a friendly face.
• Processing bets and assisting with customer queries.
• Demonstrating how to use betting terminals.
• Building relationships and delivering excellent customer service.
• Championing safer gambling at all times.

Skills

Customer service

Communication

Teamwork

Job description

William Hill in Eccles, United Kingdom, is seeking shop staff to welcome customers and process bets with a friendly, engaging approach. You will help customers use betting terminals and build lasting relationships within the local community, providing excellent service every day.

Our team emphasizes safer gambling, training, and progression. We offer flexible shifts, rewards like annual bonus and pension, and opportunities to grow within a well-known high-street bookmaker.