Customer Experience Advocate - Contact Centre

Endeavour Automotive Limited; Borehamwood; Sur place; GBP 21 000 - 27 000; Plein temps

Résumé du poste

Endeavour Automotive Limited is seeking a Contact Centre Advisor to be the first point of contact for customers. You will handle phone, email and online enquiries with a professional and friendly manner to book vehicles for service and to promote service plans.

You will represent the brand, build lasting relationships and contribute to outstanding customer engagement and memorable experiences. This role sits in a rapidly expanding dealer group representing multiple brands across locations in the

Qualifications

• Excellent communication skills and a professional, friendly manner.
• Customer-centric and results driven.
• Ability to build and maintain strong customer relationships.

Responsabilités

• Handle phone, email and online enquiries to book vehicles for service.
• Promote service plans and upsell where appropriate.
• Represent Endeavour Automotive Limited as a brand advocate to ensure memorable customer experiences.

Connaissances

Customer service

Description du poste

Endeavour Automotive Limited is seeking a Contact Centre Advisor to be the first point of contact for customers. You will handle phone, email and online enquiries with a professional and friendly manner to book vehicles for service and to promote service plans.

You will represent the brand, build lasting relationships and contribute to outstanding customer engagement and memorable experiences. This role sits in a rapidly expanding dealer group representing multiple brands across locations in the