Customer Engagement Executive

Burton Recruitment Limited; Lancashire; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Competitive base salary

Achievable commission structure

Supportive team environment

Clear progression opportunities

Job summary

A growing recruitment firm is looking for a Client Engagement Executive to join their team in Lancashire. The role focuses on speaking with existing clients, resolving queries, and contacting warm leads. Ideal candidates will have strong communication skills and a background in sales or customer engagement. This position offers a competitive salary along with a commission structure, in a supportive team environment that provides clear progression opportunities.

Qualifications

• Experience in a client-facing role with a focus on relationship building.
• Ability to work towards sales targets in a team environment.
• Proven experience in handling customer queries and engagement.
• Organised, professional, and detail-oriented.

Responsibilities

• Speak with existing clients to understand their needs and resolve queries.
• Contact warm leads and follow up on enquiries.
• Identify opportunities to support clients with tailored solutions.
• Collaborate within a target-driven team to achieve goals.
• Work collaboratively within a target-driven but supportive team environment.
• Ensure all interactions are compliant and customer-focused.

Skills

Strong communication and relationship-building skills

Background in sales, customer engagement, or account management

Confident and proactive

Organised and detail-oriented

Job description

Salary: Competitive basic + very achievable commission

We’re working with a growing organisation looking to hire a Client Engagement Executive to join their contact centre team. This role is ideal for someone who enjoys speaking with people, building relationships, and delivering value-driven conversations rather than hard sales.

The role:

• Speaking with existing clients to understand their needs, resolve queries, and support renewals


• Contacting warm leads and prospective clients, following up on enquiries and marketing activity


• Expl allowing clients to get the most out of the services available to them


• Identifying opportunities to support clients with tailored solutions


• Working collaboratively within a target-driven but supportive team environment


• Ensuring all interactions are compliant and customer-focused

What we’re looking for:

• Strong communication and relationship-building skills


• Background in sales, customer engagement, or account management


• Confident, proactive, and comfortable working towards targets


• Organised, professional, and detail-oriented

What’s on offer:

• Good basic salary


• Very achievable commission structure


• Quick, one-stage interview process


• Supportive team environment with clear progression opportunities

If you’re open to a new opportunity with strong earning potential and a straightforward interview process, this could be a great move.