Customer Development Executive East London

TN United Kingdom; Watford; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic Customer Development Executive to drive growth in the Unilever Ice Cream range. This role involves managing a cluster of independent leisure accounts while prospecting for new high-profile customers. You'll leverage data-driven decision-making to develop territory strategies and achieve sales targets. The position offers an exciting opportunity to build sustainable relationships and execute innovative plans in collaboration with marketing teams. If you're ready to approach challenges with an entrepreneurial mindset, this role could be your next big step.

Benefits

Company Car

Fuel Card

Tablet

Phone

Incentive Scheme

Pension

Life Assurance

30 Days Holiday

Healthshield Care Plan

Qualifications

• Significant experience in a sales environment with a proven track record.
• Ability to develop Joint Business Plans and customer relationships.

Responsibilities

• Manage a territory of independent leisure accounts and prospect new customers.
• Build strong customer relationships and ensure all KPIs are met.

Skills

Sales Experience

Customer Relationship Management

Communication Skills

Planning and Organization

Resilience and Tenacity

IT Skills (MS Office)

Tools

Salesforce

Job description

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Customer Development Executive East London, Watford

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Client:

Dee Set

Location:

Watford, United Kingdom

Job Category:

Customer Service

-

EU work permit required:

Yes

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Job Reference:

337418b2f59d

Job Views:

11

Posted:

28.04.2025

Expiry Date:

12.06.2025

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Job Description:

Purpose of the role:

You will develop & grow the Unilever Ice Cream range in the Out of Home channel with existing customers and high value prospective customers.

As the Customer Development Executive your role's primary focus is to territory manage a cluster of circa 250-300 independent leisure accounts, whilst prospecting for new high-profile accounts.

Define “where to play "and “How to Win” to unlock sustainable & profitable growth using data driven decision making.

You will also own and shape your territory strategy, supported by your regional business development manager to deliver Territory & Sales Growth Targets.

You will lead and own therelationship with your local wholesaler representatives and may be asked to manage a small number of regional wholesalers.

Responsibilities of the role:

• Work with relevant departments and teams to build improved business plans and share best practice.
• Work closely with the RTM counterparts to deliver on common objectives in account.
• Ensure all data is captured accurately and in full via salesforce tool.
• Own and execute and deliver all KPIs set throughout the year.
• High level of planning to ensure coverage is achieved monthly.
• Prospecting high profile new customers within the territory.
• Build strong and sustainable customer relationships.
• Approaching everything with an entrepreneurial mindset.
• Develop and deliver the execution plan, working closely with the customers and channel marketing team.
• Ensure all JBPs agreed, and documents signed by customer, scanned, and stored in central location as per company process.
• Leading contractual customer negotiations, working within Legal & Finance Framework set by your regional business development manager.
• All Administrative tasks are completed in full and in a timely manner.

Skills & Experience required:

• Significant working experience in a sales environment and track record of growing and developing territory/accounts.
• Development of Joint Business Plans proposals from customer through to manager sign-off.
• Development of new and existing customer relationships.
• Ability to work both independently and as a team member
• Good communication and 'people skills'.
• A demonstrable customer focused attitude.
• Resilience and tenacity.
• Strong IT skills,particularly in MS Office suite, but also able to demonstrate an ability to understand and utilise other sales systems.

What's in it for you?

• Company Car
• Fuel Card
• Tablet
• Phone
• Incentive Scheme
• Pension
• Life Assurance
• 30 days holiday
• Healthshield Care Plan

Closing date for this role is 24th January 2025