Customer Development Executive East London

TN United Kingdom; Croydon; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic Customer Development Executive to drive growth in the Out of Home channel. This role involves managing a portfolio of independent leisure accounts and developing new customer relationships. You will leverage data-driven strategies to achieve sales targets and enhance customer engagement. With a focus on entrepreneurial thinking, you'll collaborate with teams to create impactful business plans and lead negotiations. This position offers a range of benefits, including a company car and health care plan, making it an exciting opportunity for a motivated sales professional.

Benefits

Company Car

Fuel Card

Tablet

Phone

Incentive Scheme

Pension

Life Assurance

30 days holiday

Healthshield Care Plan

Qualifications

• Significant experience in a sales environment with a proven track record.
• Ability to develop Joint Business Plans and manage customer relationships.

Responsibilities

• Manage a cluster of independent leisure accounts to drive sales growth.
• Lead customer negotiations and ensure all KPIs are met.

Skills

Sales experience

Customer relationship development

Communication skills

MS Office proficiency

Resilience and tenacity

Tools

Salesforce

Job description

Social network you want to login/join with:

Customer Development Executive East London, Croydon

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Client:

Dee Set

Location:

Croydon, United Kingdom

Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

d4aba7f42fe0

Job Views:

3

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Purpose of the role:

You will develop & grow the Unilever Ice Cream range in the Out of Home channel with existing customers and high value prospective customers.

As the Customer Development Executive your role's primary focus is to territory manage a cluster of circa 250-300 independent leisure accounts, whilst prospecting for new high-profile accounts.

Define “where to play "and “How to Win” to unlock sustainable & profitable growth using data driven decision making.

You will also own and shape your territory strategy, supported by your regional business development manager to deliver Territory & Sales Growth Targets.

You will lead and own therelationship with your local wholesaler representatives and may be asked to manage a small number of regional wholesalers.

Responsibilities of the role:

• Work with relevant departments and teams to build improved business plans and share best practice.
• Work closely with the RTM counterparts to deliver on common objectives in account.
• Ensure all data is captured accurately and in full via salesforce tool.
• Own and execute and deliver all KPIs set throughout the year.
• High level of planning to ensure coverage is achieved monthly.
• Prospecting high profile new customers within the territory.
• Build strong and sustainable customer relationships.
• Approaching everything with an entrepreneurial mindset.
• Develop and deliver the execution plan, working closely with the customers and channel marketing team.
• Ensure all JBPs agreed, and documents signed by customer, scanned, and stored in central location as per company process.
• Leading contractual customer negotiations, working within Legal & Finance Framework set by your regional business development manager.
• All Administrative tasks are completed in full and in a timely manner.

Skills & Experience required:

• Significant working experience in a sales environment and track record of growing and developing territory/accounts.
• Development of Joint Business Plans proposals from customer through to manager sign-off.
• Development of new and existing customer relationships.
• Ability to work both independently and as a team member
• Good communication and 'people skills'.
• A demonstrable customer focused attitude.
• Resilience and tenacity.
• Strong IT skills,particularly in MS Office suite, but also able to demonstrate an ability to understand and utilise other sales systems.

What's in it for you?

• Company Car
• Fuel Card
• Tablet
• Phone
• Incentive Scheme
• Pension
• Life Assurance
• 30 days holiday
• Healthshield Care Plan

Closing date for this role is 24th January 2025