Customer Development Executive

Avidity; Kingswood; On-site; GBP 29,000 - 34,000; Full time

Job summary

A leading ice cream company seeks a Customer Development Executive in Kingswood to promote its brands and increase sales within independent accounts. This full-time, permanent position offers a starting salary of £29,000 with potential bonuses, a company vehicle, and training support. Ideal candidates are driven, communicative team players with a strong commercial focus. They should have good organizational and interpersonal skills, alongside a valid driving license for travel within the region.

Benefits

Quarterly bonus up to 10%

Tax-free lunch allowance

Company vehicle and fuel card

Qualifications

• Experience in FMCG, Direct Sales, or Field Sales is desirable.
• Strong decision-making abilities using data insights.
• Full valid UK driving license is essential.

Responsibilities

• Build strong relationships with independent customers.
• Drive in-store execution to ensure brand presence.
• Create a winning territory business plan.
• Track performance with data insights against KPIs.
• Manage assets like Freezers on Loan effectively.
• Support Joint Business Plans execution in QSR chains.
• Maintain accurate administrative standards.

Skills

Commercial focus

Communication skills

Relationship building

Organizational skills

Tools

MS Office

CRM systems

Job description

Overview

*** The role starts in February 2026 ***

Customer Development Executive - Magnum Ice Cream Company (on behalf of McCurrach)

Location – Kingswood & Surrounding areas (Ideal postcode BS16 )

Permanent ,Full time – 40 hours per week

Salary £29,000 basic, 10% Bonus, Lunch allowance & other benefits

Ready to build your career with the world’s most loved ice cream brands? Passionate about creating moments of pure pleasure enjoyed by millions every day?

The Magnum Ice Cream Company is the world’s largest ice cream business and an industry leader, with 19,000 expert colleagues and iconic brands such as Wall’s, Cornetto, and Ben & Jerry’s, enjoyed in 76 countries around the globe.

For more than 100 years, we’ve taken pleasure seriously—delivering happiness with every lick and scoop and creating unforgettable experiences for generations of ice cream lovers.

Today, we’re on a mission to become the ultimate snacking company. A place where growth, innovation, ownership mentality, and high performance are encouraged and rewarded. Where our people thrive, and where we craft extraordinary ice cream experiences that turn everyday moments into lasting memories.

Because at the Magnum Ice Cream Company, we know one simple truth: life tastes better with ice cream.

As a Customer Development Executive (CDE), you will be responsible for promoting the total Walls portfolio to a range of independent customers and also responsible for identifying ,winning new, high-potential accounts.

Working to a dynamic, data-led call plan, you will shape and execute your territory strategy with the support of your Regional Manager. Your focus will be on driving growth through increased distribution, availability, visibility, compliance, and execution of our iconic ice cream brands.

This is a unique opportunity to join the world’s leading Ice Cream company, where you’ll be equipped with the right tools, training, and support to succeed

If you want to grow with us, make an impact, and shape the future of Ice Cream, this is the place for you!

WHAT YOU’LL DO

• Partner with customers by building strong, long-lasting relationships, understanding their business needs and local consumers, and delivering tailored solutions.
• Drive outstanding in-store execution, ensuring optimal availability, compliance, and visibility through practical activation and influence over wholesaler transfer orders.
• Create and deliver a winning territory business plan, taking a business development approach to grow distribution, sales, and market share.
• Use data and insights to track performance, deliver against KPIs, and embed best practice across your territory and wider team.
• Manage CAPEX assets such as Freezers on Loan and premium POS, ensuring outlets meet contractual terms and conditions.
• Support the execution of Joint Business Plans (JBPs) within QSR chains at a store level.
• Maintain strong administrative standards, ensuring all systems, reporting, and compliance tasks are completed accurately and on time.

ABOUT YOU

You’re a fun, driven, and target-orientated team player who loves bringing brands to life and making things happen in-store.

• You’re commercially focused, resilient, and tenacious, with a strong desire to win and grow your territory.
• You have excellent communication and people skills, with the confidence to influence a wide range of stakeholders.
• You may have previous experience in FMCG, Direct Sales, Convenience, or Field Sales, with a proven ability to develop accounts or territories - Not essential but desirable.
• You’re organised and disciplined, with strong administration, planning, and negotiation skills.
• You’re IT-literate, comfortable using MS Office and CRM or other sales systems, and keen to use data to drive decisions.
• You’re self‑motivated, adaptable, and able to work both independently and as part of a high‑performing team.
• Full valid driving licence, eligibility to work in the UK and live within commute from the location of the role all essential.

WHAT WE OFFER

• A starting salary of £29,000, smash your targets and earn up to 10% quarterly bonus!
• Tax Free Lunch Allowance
• A company vehicle & fuel card.

Please note this role requires a full UK driving licence (with no more than 6 pts or previous bans), all offers will be subject to successful completion of a DVLA licence check.