Customer Delivery Driver, Supermarket Assistant

Waitrose & Partners; Southend-on-Sea; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading employee-owned business as a Customer Delivery Driver, delivering quality products and exceptional service to customers. You'll start your day in-store, preparing for deliveries and ensuring vehicle safety. When not on the road, support the shop team with daily tasks, all while contributing to a friendly and efficient environment.

Qualifications

• Must be 18 years or older to apply.
• Full valid B-Category UK manual driving licence with no more than 6 points.

Responsibilities

• Check delivery routes and prepare the van.
• Provide excellent customer service on the road.
• Assist customers with their shopping.

Skills

Customer Service

Time Management

Self-Motivated

IT Literate

Job description

About the role

As one of our Customer Delivery Drivers, you'll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers' doors. Actively playing out our ethos - passionate Partners serving food lovers. When you're not out on the road, you'll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping, contributing to the efficient and productive running of the shop in a friendly and welcoming environment.

Due to the nature of the role, you need to be 18 years or older to apply.

Key Responsibilities

• Start your day in store and be responsible for: checking delivery routes, loading and preparing your van, ensuring vehicle safety checks, and maintaining road compliance and health and safety standards.
• Represent the Waitrose brand on the road with excellent customer service as your priority.
• Assist customers with their shopping and build rapport based on trust and service.
• Support the wider shop team with general shopkeeping tasks when required.

Essential skills/experience

• Full valid B-Category UK manual driving licence with no more than 6 points.
• Excellent customer service skills.
• Good time management skills.
• Ability to handle physical tasks such as lifting crates and moving cages.
• Self-motivated, adaptable, and comfortable working independently.
• IT literate.

Desirable skills/experience

• Previous driving experience and knowledge of chilled vehicles are advantageous.

About The Partnership

We are the UK's largest employee-owned business, home to John Lewis and Waitrose. As Partners, we share ownership and responsibility, working together to build a happier world. We focus on retail excellence, innovation, and diversification, always committed to price, quality, and service.

We foster an inclusive environment where everyone can be themselves and thrive, growing individually and collectively. We believe that as Partners, we all make a difference.

Additional Information

Some roles may require pre-employment vetting, including DBS checks and financial probity checks, which will be communicated during recruitment. We encourage prompt application as vacancies may close early due to high interest.

We support flexible working arrangements, including flexible hours, job sharing, or shorter contracts. Please discuss your preferences with the hiring manager during your interview.