Customer Delivery Driver, Supermarket Assistant

John Lewis Partnership; New Forest; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established industry player seeks a dedicated Customer Delivery Driver to bring quality produce and exceptional service directly to customers' doors. In this part-time role, you'll manage your delivery routes efficiently while ensuring vehicle safety and compliance. Your friendly demeanor will enhance the customer experience as you assist with shopping and support the shop team with daily tasks. If you thrive in a dynamic environment and enjoy working independently, this opportunity is perfect for you. Join a team that values passionate service and quality products!

Qualifications

• Valid manual driving licence with no more than 6 points.
• Strong customer service and time management skills.

Responsibilities

• Check delivery routes and prepare van for deliveries.
• Ensure vehicle safety checks and maintain compliance.
• Provide excellent customer service while delivering.

Skills

B-Category UK manual driving licence

Customer service skills

Time management skills

Physical fitness

IT literacy

Job description

Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.

Due to its nature, you need to be 18 years or older to work in this role.

Key Responsibilities

1. Checking your delivery routes for the day.
2. Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
3. Ensuring all vehicle safety checks are complete on your van, maintaining full road compliance, health, and safety standards.
4. Being an ambassador for the Waitrose brand while on the road with great customer service as your top priority.
5. Helping customers with their shopping and building rapport based on trust and service.
6. Supporting the wider shop team with general shopkeeping tasks when required.

Essential skills/experience you'll need

• Full valid B-Category UK manual driving licence with no more than 6 points.
• Excellent customer service skills.
• Good time management skills.
• Ability to cope with physical requirements of the role (e.g., lifting crates, moving cages).
• Comfortable working independently, self-motivated, and adaptable.
• IT literate.

Desirable skills/experience you may have

• Previous experience in a driving role and knowledge of chilled vehicles are advantageous.

As a Customer Delivery Driver, you’ll bring the unique blend of quality Waitrose produce and Partner-led service directly to our customers’ doors, embodying our ethos of passionate Partners serving food lovers.

When not on the road, you'll support the shop team with daily tasks like stock replenishment and housekeeping, contributing to the efficient and friendly running of the shop.

This is a part-time role of 14 hours per week, working Sundays and Mondays between 0600 and 1330.